Thank you for choosing to publish with the Ghana Journal of Nursing and Midwifery (GJNMID). We are committed to providing a transparent and fair refund policy to ensure clarity and satisfaction for our authors, subscribers, and all users of our services.

Refund Eligibility

1. Manuscript Submission Fees

   • Manuscript submission fees are non-refundable. Once a manuscript is submitted and the submission fee is paid, the fee cannot be refunded, regardless of the editorial outcome.

2. Publication Fees

   • If an author decides to withdraw their manuscript after the peer review process has begun but before acceptance, a partial refund may be considered on a case-by-case basis.
   • Once a manuscript is accepted and the publication fee is paid, the fee is non-refundable as the acceptance indicates that substantial editorial and review work has already been completed.

     Technical Issues

     • • In the event of technical issues that prevent access to the journal’s content or submission system, users may request a refund. Requests will be evaluated on a case-by-case basis.

Refund Process

1. How to Request a Refund

   • To request a refund, please contact our support team at Refund Request with your name, contact information, transaction details, and the reason for the refund request.

2. Evaluation and Approval

   • All refund requests will be reviewed by our editorial and financial team. We aim to process refund requests within 14 business days from the date of submission.

3. Refund Method

   • Approved refunds will be issued using the original payment method. Depending on the payment method, it may take additional time for the refund to be reflected in your account.

Contact Information

For any questions or concerns regarding our refund policy, please contact us at:

Email: support@gjnmid.com
Phone: +233243383821 / +233244436358
Address: GA-059-3733 (Shiashe/Accra)

We appreciate your understanding and cooperation.